This Payment Policy governs the subscriptions and services offered through the website www.chrisgoutzapps.com and applies to all users making payments through our platform.
1. Payment Methods
Payments for monthly subscriptions are made exclusively through debit or credit card via the secure Stripe environment. All transactions are protected with SSL encryption and meet the strictest security standards.
For website construction services, payment is made via bank transfer, after the relevant details are sent to the customer via email upon completion of the project.
2. Pricing Taxation
All listed prices include VAT.
- For individuals, a transaction receipt is issued.
- For professionals or companies, an invoice is issued, provided that the necessary billing information is sent during registration or upon completion of the purchase.
3. Refund Policy
We provide the option for a refund for subscriptions under the following terms:
- The first subscription activation includes a trial period.
- Once the trial period is completed and the subscription is charged normally, the user can request a full refund within 7 days of the charge.
- After 7 days have passed, a partial refund corresponding to the remaining period of the subscription is possible.
The refund request is made by contacting us through the contact form on the website or by sending an email to info@chrisgoutzapps.com.
Note: Refunds are not issued for website construction services once the project has been completed and the final material has been delivered.
4. Transaction Security
The security of our users is a priority. All payments are processed through Stripe, one of the most reliable online payment providers worldwide. No card details are stored on our servers.
5. Contact
For any questions or issues related to payments, please contact us via:
- Contact Form on our website
- Email: info@chrisgoutzapps.com